If your website hosting service provider offers live chat support, you can speak with a representative in real-time and learn helpful information or get a problem resolved in a timely manner. The key advantage of using chat compared to calling to talk to a live person is that you need only a computer with web access, so that you will not pay any fees in case you're in another state or country. Furthermore, it is quicker to copy and paste data such as domain names, usernames or error messages in other words details which are sometimes difficult to give to the other side over the phone. The live chat is also a faster way to contact your hosting company's support crew in comparison to using a ticketing system. Last, but not least, if some problem requires a bit more time to be dealt with, you can do something else while you wait for support on the live chat, so you will not waste time - something that's impossible in case you are on the phone.

Live Chat Support in Website Hosting

We provide a live chat assistance service for all of the website hosting plans that we offer and we can support you with almost everything in real time. In case you don't have an account with us yet, we'll provide you with more details about the packages to help you to select the most suitable package. In case you are an active client, we will be able to assist you with any general or billing matter in addition to with a number of common tech problems, for instance an e-mail address installation in a desktop email client. In case you are unable to give us a call for whatever reason or you're in some country where we do not have a local telephone number, our live chat will be the best option to contact us. Needless to say, some troubles require more time to analyze and test, so you will have to open a support ticket to our technicians, but nonetheless, we are able to save your time and help you with lots of issues on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is accessible every single day, even on weekends and holidays. It's the most effective way to learn more information about our semi-dedicated hosting plans in case you do not have an account yet or to have an issue resolved if you are a client and our customer support agents will assist you instantly regardless of the time of the day you join the chat. In case you are hesitating which plan is more suitable for your web sites, in case you need a piece of advice whether you should acquire a certain upgrade and how to order it or when you've got problems installing an email account on your machine, you will be able to get in touch with us and we'll provide you with the required information very quickly. The live chat is available even after our phone lines are off for the day, which means that if you have an account with us, you can rest assured that you will always enjoy instant help with any question or problem that shows up.