Support Channels

  • Video Tutorials

  • Video Training

  • Learn straight away the best ways to modify a document or import a database via our selection of how–to video courses.

  • F.A.Q.

  • A F.A.Q. Section

  • We include a user–friendly Frequently Answered Questions section where you will find solutions to the most commonly asked questions.

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  • Ticketing System

  • A Ticketing System

  • The technical support team is at your service round the clock to help answer your queries. You are going to be given a response in maximum one hour after the ticket submission.

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Forms of Support

  • Shared Hosting Support

  • Website Hosting Help & Support

  • If you need guidance managing your website hosting plans account, or need more resources for your sites, simply let us know and we’ll give you the ideal solution.

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  • VPS Hosting Support

  • VPS Servers Help

  • Seeking help and support running the SolusVM administration interface? Your VPS is having problems? Just let us know, we are able to support you.

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  • Dedicated Hosting Support

  • Dedicated Servers Assistance

  • We’ll be working 24 hours a day to aid you with any given server management procedure or to help you update the latest configuration of your dedicated server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We have a team of competent specialists wanting to assist you with anything at all connected with your semi-dedicated server. They are available 24/7 all year round.
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