Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Hosting Control Panel you can find a detailed Help section offering a myriad of help articles and commonly asked questions. They are contributed by our support team of skilled technicians. Simply type in your question and our smart system will return the most appropriate answer.

  • Top quality support service

  • Video Tutorials

  • We have compiled a selection of educational video tutorials that detailedly demonstrate how you can solve a typical issue connected with your website hosting plans account. You’ll find the tutorials in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 customer care service with a one–hour support ticket response guarantee. Our team of skillful tech support engineers will be online for you to respond to all the inquiries that you may have. During non–busy hours, a reply will be given within just 20 minutes.