Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering superior quality support in a timely manner is our top priority, so we back up each website hosting plans plan with a one hour ticket response warranty. As soon as you present a ticket or drop a message, our customer help and support team will do their best to give the most appropriate resolution for your issue and to give you guidance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any concern you have got regarding our products and services. Now we have employees present on daily basis to give you solutions anytime needed. You’ll be able to the ticketing system or drop a message at any time, or pick–up the phone or make use of the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a substantial practical knowledge base into the Control Panel for you to receive handy step–by–step details anytime. Each part of the Control Panel features its own contextual help area presenting a list of how–to articles. We have also prepared instructional videos to present you with a more effective idea of how to accomplish any presented procedure.