A 99.9% Server Uptime
Our website hosting platform is based on a secure, first–rate hardware configuration and a strongly customized Linux variation. Thus, irrespective of what your web site is, or how many website visitors you have, or even in case there’s a DoS assault, our physical machines will remain up and your web sites will remain visible online.
All website hosting plans packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
If you would like to deliver a superior web hosting service, you can rarely lean on the default network configuration in a datacenter. We’ve built our very own custom network so as to ensure an ultra–fast connection speed with the outside world.
And because of this, irrespective of which datacenter facilities you pick: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your hard–earned money on the line, you cannot feel truly safe. That is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel satisfied with our web hosting service or if you wish to use an even more powerful web hosting solution, like a VPS hosting plans or a dedicated web hosting plans – you will get a full refund, with no concealed costs or repayment taxes.
24/7 Technical Support
We have cautiously picked each individual member of our 24x7 support team to make sure that we can provide the best possible support that you can get. Each of our technical support engineers has many years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. And they are available 24x7 – you’ll be able to touch base with them whenever you want and they’ll respond to you as fast as possible.
Their average response time is less than 20 minutes, while with many other hosting vendors you need to wait for days. What’s more, we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to within one hour.